Terms of Service and Privacy Policy

Review the Terms of Service and Privacy Policy for Bizcode online English speaking lessons.

BizCode Online English (hereinafter referred to as the "Company"), operated by BizCode Co., Ltd., values the personal information of its members and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."
Through this Privacy Policy, the Company informs you of the purposes and methods for which the personal information you provide is used, and what measures are being taken to protect your personal information.

If the Company revises its Privacy Policy, it will notify you through website announcements (or individual notices).

ο This policy is effective as of: February 16, 2009.

■ Items of Personal Information Collected

The Company collects the following personal information for member registration, consultation, service application, etc.
ο Collected items: Name, date of birth, gender, login ID, password, password question and answer, home phone number, home address, mobile phone number, email, company name, company phone number, service usage records, cookies, payment records.
ο Personal information collection method: Website (member registration, various bulletin boards, free level test application), collection through automated information collection tools.

■ Purpose of Collection and Use of Personal Information

The Company uses the collected personal information for the following purposes:

ο Fulfillment of contracts regarding service provision and settlement of charges for service provision
Content provision, purchase and payment, delivery of goods or mailing of invoices, identity authentication for financial transactions and financial services, debt collection.
ο Member management
Identity verification for membership services, personal identification, prevention of unauthorized use and misuse by bad members, confirmation of intent to join, age verification, confirmation of legal representative consent when collecting personal information of children under 14, handling of complaints and civil petitions, delivery of notices.
ο Use for marketing and advertising
Delivery of advertising information such as events, analysis of access frequency, or statistics on members' service usage.

■ Retention and Use Period of Personal Information

In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, if it is necessary to retain the information according to the provisions of relevant laws, the Company will store member information for a certain period as stipulated by the relevant laws as follows:

Retention items: Name, date of birth, login ID, home phone number, home address, mobile phone number, email, various messenger IDs, service usage records.
Retention basis: Act on Use and Protection of Credit Information
Retention period: 1 year

Records on display/advertisement: 6 months (Act on the Consumer Protection in Electronic Commerce, Etc.)
Records on contracts or withdrawal of subscription, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, Etc.)
Records on payment and supply of goods, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce, Etc.)
Records on consumer complaints or dispute handling: 3 years (Act on the Consumer Protection in Electronic Commerce, Etc.)
Records on collection/processing and use of credit information: 3 years (Act on Use and Protection of Credit Information)

■ Procedures and Methods for Destruction of Personal Information

In principle, the Company destroys the personal information without delay after the purpose of collection and use is achieved. The procedures and methods of destruction are as follows:

ο Destruction procedure

Information entered by members for membership registration, etc., is transferred to a separate database (or a separate document folder for paper) after the purpose is achieved, and is stored for a certain period according to internal policies and other relevant laws regarding information protection (see retention and use period) before being destroyed.

Personal information transferred to a separate database will not be used for any purpose other than retention unless required by law.

ο Destruction method

- Personal information stored in electronic file format is deleted using technical methods that make the records irreproducible.

■ Provision of Personal Information

The Company provides your personal information as follows to provide higher quality services to members.

ο Recipient: Customer support centers located in the Philippines and domestically.
ο Items of personal information provided: Name, date of birth, gender, login ID, home phone number, home address, mobile phone number, email, various messenger IDs, service usage records, payment records.
ο Purpose of use of provided information: Content provision, identity verification for membership services, personal identification, prevention of unauthorized use and misuse by bad members, confirmation of intent to join, age verification, confirmation of legal representative consent when collecting personal information of children under 14, handling of complaints and civil petitions, delivery of notices, delivery of advertising information such as events.
ο Retention and use period of provided information: 1 year

However, exceptions are made in the following cases:

- When users have given prior consent.

- When there is a request from investigative agencies according to the provisions of laws or for investigative purposes in accordance with the procedures and methods stipulated by law.

■ Outsourcing of Collected Personal Information

The Company outsources operations to external professional companies as follows for service implementation.

ο Outsourcing recipient: Customer support centers located in the Philippines and domestically.
ο Content of outsourced work: Member management, identity verification for membership services, handling of complaints and civil petitions, delivery of notices, other AS centers, and other website and system management for contract fulfillment.

■ Rights of Users and Legal Representatives and How to Exercise Them

Users and legal representatives may at any time inquire about or modify their own personal information or the personal information of children under 14, and may request cancellation of registration.
To inquire or modify the personal information of a user or a child under 14, you may request "Personal Information Change" (or "Information Modification," etc.), and for cancellation of registration (withdrawal of consent), you may request "Member Withdrawal." After going through the identity verification process, you can directly view, correct, or withdraw. Alternatively, you may contact the Personal Information Protection Manager in writing, by phone, or by email, and we will take action without delay. If you request correction of errors in personal information, the relevant personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will notify the third party of the correction results without delay so that the correction can be made.
The Company processes personal information that has been terminated or deleted at the request of the user or legal representative in accordance with the "Retention and Use Period of Personal Information Collected by the Company," and ensures that it cannot be viewed or used for other purposes.

■ Matters Concerning the Installation, Operation, and Refusal of Automatic Personal Information Collection Devices

The Company operates 'cookies' that frequently save and retrieve your information. A cookie is a very small text file that the server used to operate the website http://pschool.co.kr sends to your browser and is stored on your computer's hard disk. The Company uses cookies for the following purposes:

▶ Purpose of using cookies, etc.
- Analysis of access frequency or visit time of members and non-members, identification of users' tastes and interests, tracking of traces, and provision of targeted marketing and personalized services through identification of participation in various events and number of visits.

You have the choice regarding the installation of cookies. Therefore, you can allow all cookies by setting options in your web browser, check every time a cookie is saved, or refuse to save all cookies.

▶ How to refuse cookie settings
Example: As a way to refuse cookie settings, you can allow all cookies, check every time a cookie is saved, or refuse to save all cookies by selecting the options in the web browser you are using.

Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy

However, if you refuse to install cookies, there may be difficulties in providing services.

■ Civil Service Regarding Personal Information

The Company designates relevant departments and a Personal Information Protection Manager as follows to protect members' personal information and handle complaints related to personal information.

Email: cnet21@naver.com
Name of Personal Information Protection Manager: Choi Gun-sung
Phone number: 070-7631-7002

Members may report all complaints related to personal information protection that occur while using the Company's services to the Personal Information Protection Manager or the relevant department. The Company will provide prompt and sufficient answers to users' reports.

If you need to report or consult about other personal information infringements, please contact the following organizations:

1. Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
2. Privacy Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)
상담신청
Woori Bank 1005-704-602078 Account holder: BizCode Co., Ltd.